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RE: getting compensation from a debt collection agency? - May 15 2008 12:11:26
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knoxville
Posts: 2357
Joined: May 8 2007 From: Beer to eternity Status: offline
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Dead horse mate,they will just say they were acting under the information given and its up to the company wanting the debt to ensure all data is correct
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RE: getting compensation from a debt collection agency? - May 15 2008 12:12:09
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Mobster
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Joined: Apr. 20 2002 From: Gloucester United Kingdom Status: offline
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No idea but 1) best of luck cos it'd be nice 2) did they actually get any money off of you or is it just the way they acted (ie: outside of the guidelines?). There might be agents acting on their behalf and so the company might be able to claim they did not act that way their representatives did.
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RE: getting compensation from a debt collection agency? - May 15 2008 12:12:51
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tuc biscuit
Posts: 6188
Joined: Sep. 27 2003 From: Manchester UK Joined: Jun. 12 1993 Posts: 98675 Status: offline
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quote:
ORIGINAL: knoxville Dead horse mate,they will just say they were acting under the information given and its up to the company wanting the debt to ensure all data is correct I'm not saying I want compensation, because they wrongly accused us of having the debt, it's the way they went about collecting it and the guidelines and rules they broke which aren't anything to do with the original creditors imo.
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RE: getting compensation from a debt collection agency? - May 15 2008 12:15:27
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tuc biscuit
Posts: 6188
Joined: Sep. 27 2003 From: Manchester UK Joined: Jun. 12 1993 Posts: 98675 Status: offline
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quote:
ORIGINAL: Mobster No idea but 1) best of luck cos it'd be nice 2) did they actually get any money off of you or is it just the way they acted (ie: outside of the guidelines?). There might be agents acting on their behalf and so the company might be able to claim they did not act that way their representatives did. no, they didn't get any money apart from a £1 postal order so I could have copy of all statement relating to the original credit card, this request was sent recorded delivery on 10/12/2007 and the guidelines state that they have 40 days to give me the statements and I still haven't got them, so that's one rule they have broken and it is the biggest debt collection company apparently so I think the people I was dealing with were all employees of the company
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RE: getting compensation from a debt collection agency? - May 15 2008 12:30:21
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GOVINDA
Posts: 295
Joined: May 4 2008 From: Belfast, United Kingdom Status: offline
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As above ,dead horse, you might get an appoligy in about 10 years
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RE: getting compensation from a debt collection agency? - May 15 2008 12:31:24
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tuc biscuit
Posts: 6188
Joined: Sep. 27 2003 From: Manchester UK Joined: Jun. 12 1993 Posts: 98675 Status: offline
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quote:
ORIGINAL: GOVINDA As above ,dead horse, you might get an appoligy in about 10 years they have 8 weeks to deliver their final response to my complaint then |I can take it to the Financial Ombudsman Service as far as I know
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RE: getting compensation from a debt collection agency? - May 15 2008 12:54:47
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Jax Demon
Posts: 9001
Joined: Jul. 16 2005 From: Leicester Shity Status: offline
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www.consumercorner.co.uk will be the best place to post what you have put above
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RE: getting compensation from a debt collection agency? - May 15 2008 12:58:55
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rightyho
Posts: 10012
Joined: May 6 2006 Status: offline
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Approach Barclaycard. Anglian Water did similar with me, setting a debt collection group of monkeys on me with late night knocks and phonecalls, harassment, etc even though I proved to them on the first knock that I had already paid the bill. In the end Anglian Water ended up giving me compensation, paying my legal fees cos I set a horrible solicitor loose, and sacked the debt collection agency. Barclaycard should recompense you in some way for issuing the order to chase you - regardless of who committed whatever act of fraud or whatever.
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RE: getting compensation from a debt collection agency? - May 15 2008 13:40:23
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tuc biscuit
Posts: 6188
Joined: Sep. 27 2003 From: Manchester UK Joined: Jun. 12 1993 Posts: 98675 Status: offline
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quote:
ORIGINAL: rightyho Approach Barclaycard. Anglian Water did similar with me, setting a debt collection group of monkeys on me with late night knocks and phonecalls, harassment, etc even though I proved to them on the first knock that I had already paid the bill. In the end Anglian Water ended up giving me compensation, paying my legal fees cos I set a horrible solicitor loose, and sacked the debt collection agency. Barclaycard should recompense you in some way for issuing the order to chase you - regardless of who committed whatever act of fraud or whatever. ok, I'll get onto barclaycard as well I have something in my head about the FOS fining any company £400 who they recieve a complaint about reagrdless of fault, so the debt collection company may want to settle at a lower sum than that figure.
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RE: getting compensation from a debt collection agency? - May 15 2008 14:46:21
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rightyho
Posts: 10012
Joined: May 6 2006 Status: offline
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quote:
ORIGINAL: tuc biscuit quote:
ORIGINAL: rightyho Approach Barclaycard. Anglian Water did similar with me, setting a debt collection group of monkeys on me with late night knocks and phonecalls, harassment, etc even though I proved to them on the first knock that I had already paid the bill. In the end Anglian Water ended up giving me compensation, paying my legal fees cos I set a horrible solicitor loose, and sacked the debt collection agency. Barclaycard should recompense you in some way for issuing the order to chase you - regardless of who committed whatever act of fraud or whatever. ok, I'll get onto barclaycard as well I have something in my head about the FOS fining any company £400 who they recieve a complaint about reagrdless of fault, so the debt collection company may want to settle at a lower sum than that figure. Pretty sure it's a grand mate - I remember my mate in mortgages was facing a complaint over a £500 arrangement fee with one of his weirder clients who changed her mind three times and got three surveys done on three houses thinking they were free when the paperwork from the lender said they were £500 a time - he just gave her the £500 back as he said even having a hearing against you costs more than that even when you're in the right. Might be wrong but that's what he said from memory mate. I'd imagine FSA involvement would cost at least the same with the bigger institutions??
< Message edited by rightyho -- May 15 2008 14:47:21 >
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RE: getting compensation from a debt collection agency? - May 15 2008 15:48:48
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tuc biscuit
Posts: 6188
Joined: Sep. 27 2003 From: Manchester UK Joined: Jun. 12 1993 Posts: 98675 Status: offline
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right I'll have to look into that, I did some ringing round this afternoon and it seems like in my complaint letter I will need to request compensation for my losses cheers also to jax and kitty for those links
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