YB
BannerBanner

Anyone know about `Planning permission/departments` and related stuff.

Page: 12 > Showing page 1 of 2
Author
H20
Pro-Member
  • Total Posts : 11331
  • Reward points: 6705
  • Joined: 2004/06/23 12:12:31
  • Location: New York, Paris, Milan, Manchester.
  • Status: offline
2009/07/28 15:35:00 (permalink)
0

Anyone know about `Planning permission/departments` and related stuff.

OK, my parents are in a bit of a dispute at the moment with their neighbours ( who are f*ckin nobheads) about some planning permission, next doors want to build something next to the KQ`s  bedroom, parents have said no, it`s all gone a bit tit for tat now with the old fella getting arrested for common assault ( he physically stopped the neighbour from coming onto his property and ripping down some foliage lmao, that`s been sorted now though).
 
Anyway, someone from the planning department came down and has basically OK`d everything and on the report seems to have been quite dismissive of my parents concerns, but, and here`s the important part, it turns out that the applicant actually works with the individual in the very same planning department, now all this information was done 6 weeks ago and then, two hours before it`s been submitted the above fact has been added, which to me seems a bit odd.
 
So what`s the score with the above,  is it allowed ? even I can see that there is a conflict of interest and would have thought there would be guidelines set out in such circumstances ?
 
Any help appreciated.
Cheers.

Look after your body,it is the greatest thing you will EVER own----Bazil Baines

Dodging the rain and bullets since 1966.
#1

21 Replies Related Threads

    verypc
    Senior Member
    • Total Posts : 211
    • Reward points: 7753
    • Joined: 2004/01/16 22:53:59
    • Location: Newcastle, United Kingdom
    • Status: offline
    Re:Anyone know about `Planning permission/departments` and related stuff. 2009/07/28 15:46:59 (permalink)
    0
    Councils can decide applications in one of two ways: a planning officer makes the decision (usually in the name of the Head of Planning) or the decision is made by the planning committee (a public meeting where the committee members are elected councillors).

    Most councils require applications by employees to be decided by the planning committee in order to reduce the appearance of bias or predetermination.  Each council will have its own rules though and some might say only applications by certain employees or certain kinds of applications have to go to committee.  The rules are contained in each council's "constitution".

    The late addition doesn't seem suspicious to me and I'd guess it was simply an oversight: you might well be amazed at how incompetent some councils are LOL!

    How do you think the application should've been handled?
    #2
    Blue_Lagoon3000
    Pro-Member
    • Total Posts : 10931
    • Reward points: 2198
    • Joined: 2008/06/15 20:40:26
    • Status: offline
    Re:Anyone know about `Planning permission/departments` and related stuff. 2009/07/28 16:13:10 (permalink)
    0
    On a serious note the local councils do have a lot of power over what you build in their area, if you have contacts in the council then giving them a few quid will help them decide in your favor.
    #3
    H20
    Pro-Member
    • Total Posts : 11331
    • Reward points: 6705
    • Joined: 2004/06/23 12:12:31
    • Location: New York, Paris, Milan, Manchester.
    • Status: offline
    Re:Anyone know about `Planning permission/departments` and related stuff. 2009/07/28 16:26:25 (permalink)
    0
    Firstly cheers for the response mate.

    It would appear , going from what my parents have said and your first paragraph that BOTH have been done, they`ve had a `coach load `visit next door ( which they spent 5 minutes looking around and then went, apparently places to go, people to see) and then they were visited at a later time/date by a planning officer which was more thorough.
     
    At no time were they informed about any kind of relationship, working or otherwise, which personally I find a bit strange as she was asking personal questions and questions about the relationship with the neighbour etc.
     
    I`m assuming the application is or can be done electronically as my Sister has access to the whole procedure when she noticed, 2 hours before it was submitted that fact was suddenly added ? ( she works for the solicitors looking at it)
     
    How do I think it should have been handled ? for starters I would expect impartiality to be a major factor, in these circumstances doubt must be raised surely.
     
    Cheers mate.

    Look after your body,it is the greatest thing you will EVER own----Bazil Baines

    Dodging the rain and bullets since 1966.
    #4
    verypc
    Senior Member
    • Total Posts : 211
    • Reward points: 7753
    • Joined: 2004/01/16 22:53:59
    • Location: Newcastle, United Kingdom
    • Status: offline
    Re:Anyone know about `Planning permission/departments` and related stuff. 2009/07/28 17:07:32 (permalink)
    0
    You're welcome!

    There can be several visits by planning officers - when the applicant wants some advice on what might be allowed before the application goes in, when the planning officer is considering the application and preparing the report, etc.  

    The coach of people sounds like it was members of the planning committee on a site visit.  Sometimes that happens as a matter of course - they visit the site of each application before the meeting and then decide the application at the meeting later that day, or the councillors decided when the application was first presented to them to visit the site first and then make a decision at the next meeting.  As an aside, I hope your parents were told about the committee meeting as they could've put forward their objections in person and invited the commmittee members to visit their property at the site visit.

    I don't understand why the planning officer visited at that later date if the coach load of people were indeed committee members as there shouldn't have been anything else for the planning officer to do at that stage.  The only thing that comes to mind is that it was to check some particular issues (e.g. measurements) which had been raised at the committee meeting in order to report back to the committee.

    There is a question on the application form which is headed "Council Employee / Member" but only asks "Is the applicant or agent related to any member of staff or elected member of the council?".  The notes though say that the Yes box has to be ticked if the applicant works for the council as well.  It may have been a genuine mistake to have said No in answer to that question.  After the application had gone in the council might have noticed the mistake and asked for the form to be corrected.

    I might be playing devil's advocate, but doesn't it show that the system works if the employment situation was declared in the end?  I'm not saying there hasn't been special treatment, but how has the council not been impartial here?
    #5
    H20
    Pro-Member
    • Total Posts : 11331
    • Reward points: 6705
    • Joined: 2004/06/23 12:12:31
    • Location: New York, Paris, Milan, Manchester.
    • Status: offline
    Re:Anyone know about `Planning permission/departments` and related stuff. 2009/07/28 17:40:07 (permalink)
    0
    Cheers VPC,

    but how has the council not been impartial here?

    "As an aside, I hope your parents were told about the committee meeting as they could've put forward their objections in person and invited the commmittee members to visit their property at the site visit. "

    They`ve never been informed of this so there`s a start if there is a legal obligation to do this ?

    My parents are both disabled, him Diabetes ( the worst type) and partially blind, her pretty much incapacitated through botched hip operations etc, Mam has a few concerns mainly with the extention looking straight into her bedroom ( a bungalow) where she requires medical treatment of` a sensitive nature`, she`s gone into lengthy and vivid detail over this yet the planning officer`s answer on the form is actually very brief on the issue with a one line comment, words to the effect of `there is no cause for concern` , this seems to be the nature of the whole `answers` part from the planning officer.( that was just the one example I could remember from the conversation).
     
    I would have thought that they would want to show that any decision would be beyond reproach and I don`t think that is possible in this instance.
     
    I take your last point even though I`m still a bit dubious mate but it seems they`ve tried to ride a bit rough-shod over them thinking they are just two dithering old fools and have tried to cover their tracks all of a sudden once our kid has started making enquiries( a projects manager) and my Sis ( some kind solicitor), luckily it would seem they are now going to start looking into officially now.
     
    Thanks for your time mate, much appreciated . I take it you`re in this line of work ?
     
    Edit :-
     
    Meant to add, as a result of all this, their neighbours have made a complaint about their conservatory ( actually there when they bought the house) saying there was no planning permission.
     
    Would this be common/easily accessible knowledge for anybody or only available to people who work for the department ?
     
    What is even more odd and doesn`t make sense is that the planning office in support of the neighbour claim that they have no knowledge or clerical evidence of any planning permission for the conservatory yet the original solicitors with the house purchase have paperwork from them where they stopped the work for 10 days and carried out an inspection and then granted the permission, any ideas why ?

    post edited by H20 - 2009/07/28 18:31:05

    Look after your body,it is the greatest thing you will EVER own----Bazil Baines

    Dodging the rain and bullets since 1966.
    #6
    verypc
    Senior Member
    • Total Posts : 211
    • Reward points: 7753
    • Joined: 2004/01/16 22:53:59
    • Location: Newcastle, United Kingdom
    • Status: offline
    Re:Anyone know about `Planning permission/departments` and related stuff. 2009/07/28 18:33:03 (permalink)
    0
    If your parents wrote to object, then the council ought to have notified them that the application was going to committee and it might be a legal obligation to do so in certain situations.  

    I sympathise with your parents, especially given their circumstances.  I think this might well be another example of neighbours not communicating. If the applicant had been in touch with your parents before the plans had been drawn up, the applicant could've taken your parents' comments into account when designing the extension.  The situation then might well have been very different to now.  Maybe some mediation between the applicant and your parents might smooth over a few things.  

    Unfortunately assessing applications is often a very subjective matter: What one planning officer might think is the worst scheme ever, another planner might consider to be acceptable.  

    Sometimes it's difficult for planners to clearly explain why they take a certain view, so they don't try.  It is always a shame though when objectors like your parents are left feeling that their comments have been ignored.  Here the planners ought to have been more sensitive and taken the time to explain things better.  

    Generally, I think planners are afraid to say that developments would have adverse effects, like overlooking, and would prefer to just brush things under the carpet.  Virtually every development is going to have some kind of adverse effect on someone or something and it's a question of balancing that harm against the "right" of the applicant to build what he wants.  Again, one planner might come down in favour and other against, so it's difficult.    

    Whether or not the council did something wrong here, I hope that at the end of the day the outcome is something your parents can live with.

    Yes, I'm a planning solicitor, although out of work at the moment!
    #7
    H20
    Pro-Member
    • Total Posts : 11331
    • Reward points: 6705
    • Joined: 2004/06/23 12:12:31
    • Location: New York, Paris, Milan, Manchester.
    • Status: offline
    Re:Anyone know about `Planning permission/departments` and related stuff. 2009/07/28 18:49:17 (permalink)
    0
    Thanks mate and good luck in the search for work
     
    Sorry I have editted that post so don`t know what you think with regards the `counter complaint`.
     
    TBH I don`t think mediation is now an option, the parents are extremely reasonable people but this has started because they viewed this neighbours house which was up for sale but bought the one next door, as a result the neighbours have never spoken to them.
     
    The first they heared about the application was a letter through the door which they wrote back saying they objected, the next they knew the male neighbour in his 40`s stormed over to the old fella saying` I want a f*ckin word with you`walked into their property and began pulling all the plants and vines atttached to the fence down saying `you can get that sh1t off there for a start`, when the old fella tried to stop him  he raised his arm to punch him so the old fella grabbed it to stop him, he walked off saying he`s reporting him to the Police for assault lmao, which he did and the old fella was locked up, it didn`t go any further but as you can see they`ve really gone too far to make any kind of amicable arrangement.

    Look after your body,it is the greatest thing you will EVER own----Bazil Baines

    Dodging the rain and bullets since 1966.
    #8
    verypc
    Senior Member
    • Total Posts : 211
    • Reward points: 7753
    • Joined: 2004/01/16 22:53:59
    • Location: Newcastle, United Kingdom
    • Status: offline
    Re:Anyone know about `Planning permission/departments` and related stuff. 2009/07/28 19:11:31 (permalink)
    0
    Thanks!

    Oh dear, why can't everyone just get along LOL!  Your parents don't deserve that kind of treatment from the neighbour, but it would've been sensible of the neighbour to have spoken to your parents before applying.

    As for your parents' conservatory, it's not confidential information in any way if that's what you're thinking of.  Sounds like the neighbours are maliciously reacting to what's going on, but the council can't ignore a complaint no matter what the motivation behind it. 

    If the conservatory has been there for more than 4 years then your parents don't have to worry about anything anyway.  As it happens conservatories usually don't need planning permission because as long as they fall within certain criteria, they're "permitted development".

    As for the paperwork, is the permission really planning permission?  It might be building regulations approval instead.  If it is planning permission, then that's another example of council efficiency LOL!  Your parents shouldn't worry about it or think there's a conspiracy against them.
    #9
    H20
    Pro-Member
    • Total Posts : 11331
    • Reward points: 6705
    • Joined: 2004/06/23 12:12:31
    • Location: New York, Paris, Milan, Manchester.
    • Status: offline
    Re:Anyone know about `Planning permission/departments` and related stuff. 2009/07/28 19:30:05 (permalink)
    0
    Cheers mate, I think it`s more the vindictive nature and actions of the neighbour which is concerning them and then they find out she works with the people aswell it`s kind of worrying for them at their age.

    With regards the conservatory, pretty sure it was the planning department, I know the solicitors during the house purchase went through it with a fine tooth comb and said everything was in order.

    Thans again mate, very much appreciated.

    Look after your body,it is the greatest thing you will EVER own----Bazil Baines

    Dodging the rain and bullets since 1966.
    #10
    verypc
    Senior Member
    • Total Posts : 211
    • Reward points: 7753
    • Joined: 2004/01/16 22:53:59
    • Location: Newcastle, United Kingdom
    • Status: offline
    Re:Anyone know about `Planning permission/departments` and related stuff. 2009/07/28 19:32:11 (permalink)
    0
    You're very welcome!  I hope everything gets sorted soon.
    #11
    kitty
    Moderator & BNBF Pro
    • Total Posts : 39014
    • Reward points: 12248
    • Joined: 2003/08/26 10:52:24
    • Location: Chorley, Lancashire
    • Status: offline
    Re:Anyone know about `Planning permission/departments` and related stuff. 2009/07/28 21:11:54 (permalink)
    0
    What is it they're objecting about regarding the application?
    #12
    Sheeps_Clothing
    Pro-Member
    • Total Posts : 6587
    • Reward points: 7567
    • Joined: 2001/09/22 19:05:12
    • Location: United Kingdom
    • Status: offline
    Re:Anyone know about `Planning permission/departments` and related stuff. 2009/07/28 21:22:33 (permalink)
    0
    Yes, as above, what is the objection?
    #13
    dazc
    Pro-Member
    • Total Posts : 29654
    • Reward points: 11750
    • Joined: 2003/04/02 08:23:02
    • Location: United Kingdom
    • Status: offline
    Re:Anyone know about `Planning permission/departments` and related stuff. 2009/07/28 22:02:32 (permalink)
    0
    some of the above isnt quite right IMO.

    applications always go before the committee, they have to.  Each case is assigned a planning officer to research the case, check drawings are accurate etc etc.  He will then put his recommendation on them, it goes before the committe who will look it over and normally go with his recommendation.  They do this to ensure impartiality.  so the fact that the people know each other will be classed as irelevant.  as to suggest that the one person wasnt objective, suggests that the whole committee allowed their decision to be swayed.  these people take their jobs very seriously.

    whatever your feelings on the neighbours, people are often very short sighted. in your post it says, your parents said 'no',  its not their right to say no, just to raise concerns for legitimate planning reasons.

    To be honest mate, i think it just sounds like your parents objected because they dont get on with next door, and they dont like the idea of their surroundings changing, very understandable, i see it all the time

    sending notices to people that its going to committee isnt something they do, unless it has gone to appeal.

    When they visit site, neighbours are never told about it, and even if they somehow found out, they categorically do not discuss it on site at that time.  At that point everyone who was entitled to a say should have done so already.  Objections are only taken in writing.

    No matter who objects, or how many, they will disregard them if they dont see they are relevant, if the objections arent valid, etc etc.

    people have to build and extend, but noone wants next door to build. happens all the time.  thats why that as much as people rant and rave about 'having their say' there are only a small number of objections that would actually be considered as having an impact on the decision.  though sometimes concerns will lead to extra conditions such as obscure glass, small windows, conditions that state there are to bo no further modifications whatsoever etc etc.

    previous grevences about hedges etc are classed as irrelevant, as is any hard feeling between the neighbours.  there is a way to raise objections, and it can only be done it that way.

    if they were dismissive of your parents concerns, then it will be because it meets guidlines.

    if everyones opinion was valid, then nothing would ever get built.

    #14
    dazc
    Pro-Member
    • Total Posts : 29654
    • Reward points: 11750
    • Joined: 2003/04/02 08:23:02
    • Location: United Kingdom
    • Status: offline
    Re:Anyone know about `Planning permission/departments` and related stuff. 2009/07/28 22:11:25 (permalink)
    0
    verypc 



    Generally, I think planners are afraid to say that developments would have adverse effects, like overlooking, and would prefer to just brush things under the carpet.  Virtually every development is going to have some kind of adverse effect on someone or something and it's a question of balancing that harm against the "right" of the applicant to build what he wants.  Again, one planner might come down in favour and other against, so it's difficult.    



    i dont agree mate, guidlines are set out very clearly in planning policy documents.  sure there can be some personal feeling on what is 'injurous to the character of the area, or an incongruous feature' but for scale, design etc etc, these are quite clear in the guidelines.  the only one that could be subjective is the design being sympathetic, but normally that means the extension is set back, lower ridge, etc etc, and is very widely used and known.
     
    if a person was to wrongly take a personal dislike to a project, then you could easily put a case together siting the guidlines and take it to appeal. 
     
    also worth adding that if neighbours feel aggreaved by a decision, then they could put a case forward for having the decision overturned.  BUT that will lead to a very large fallout in my experience, often escillating.  and it would be unlikely to suceed unless you could find a very clear guideline that had been broken.  something subjective would go in favour of the LPA
     
    #15
    H20
    Pro-Member
    • Total Posts : 11331
    • Reward points: 6705
    • Joined: 2004/06/23 12:12:31
    • Location: New York, Paris, Milan, Manchester.
    • Status: offline
    Re:Anyone know about `Planning permission/departments` and related stuff. 2009/07/29 00:14:29 (permalink)
    0
    Dazc:-
    whatever your feelings on the neighbours, people are often very short sighted. in your post it says, your parents said 'no',  its not their right to say no, just to raise concerns for legitimate planning reasons.

    Daz, cheers for your input mate, I`m a bit worse the wear at the moment mate and I`ll clarify a few things when my head is clear tomorrow but re the above you couldn`t be more wrong ( take a look at my comment on the `what`s your Father like` thread, and you`ll see) and there are genuine concerns, it will also help when I explain how the land lies aswell etc .

    Look after your body,it is the greatest thing you will EVER own----Bazil Baines

    Dodging the rain and bullets since 1966.
    #16
    H20
    Pro-Member
    • Total Posts : 11331
    • Reward points: 6705
    • Joined: 2004/06/23 12:12:31
    • Location: New York, Paris, Milan, Manchester.
    • Status: offline
    Re:Anyone know about `Planning permission/departments` and related stuff. 2009/07/29 07:06:45 (permalink)
    0
    OK mate, when I said `they said no` I didn`t mean that literally, they made their objections.

    The road itself is on a steep hill and they are all bungalows,
    The side of each one overlooking the next one down, roughly next doors floor level is level to the next ones ceiling which continues most of the way down the road and the bungalows are about 11 to 12 metres in length,
    There is approx a 1 metre gap between the side in question to the boundary fence,
    Approx a further 4 metre gap to the side of the house on the neighbours side ( the area applied for planning permission),
     
    The application is to build on that 4 x 11/12 metre strip right up to the boundary fence and along with a single story extension with an apex roof, so at it`s highest point it`s the equivilent of a two story building,
    The building will have numerous windows along the side with a view of approx 1 metre away into the windows of the property next door( including the aforementioned bedroom).
     
    So in effect the objection is about losing any privacy etc on one side of the building.
     
    No my parents aren`t being `petty`, the neighbours are thoroughly unpleasant( see posts above), they speak to nobody on that road and as a result nobody bothers with them any more.
     
    With some of the comments I`m getting the impression people are suggesting employee`s involved in this procedure act with 100% integrity at all times every time am I right ?
     

    Look after your body,it is the greatest thing you will EVER own----Bazil Baines

    Dodging the rain and bullets since 1966.
    #17
    kitty
    Moderator & BNBF Pro
    • Total Posts : 39014
    • Reward points: 12248
    • Joined: 2003/08/26 10:52:24
    • Location: Chorley, Lancashire
    • Status: offline
    Re:Anyone know about `Planning permission/departments` and related stuff. 2009/07/29 08:07:38 (permalink)
    0
    I don't think the privacy thing would stop the planning being approved. Neighbours to my in laws had the same and they just put a solid wall there instead to get round it. Besides that, does 4m further away stop them being able to see in? Have you seen what's finally been approved?

    If the property is south to your parents then losing light issue would be a better one to try than provacy.

    Is there an appeal procedure for consultees?
    #18
    dazc
    Pro-Member
    • Total Posts : 29654
    • Reward points: 11750
    • Joined: 2003/04/02 08:23:02
    • Location: United Kingdom
    • Status: offline
    Re:Anyone know about `Planning permission/departments` and related stuff. 2009/07/29 09:02:24 (permalink)
    0
    H20

    OK mate, when I said `they said no` I didn`t mean that literally, they made their objections.

    The road itself is on a steep hill and they are all bungalows,
    The side of each one overlooking the next one down, roughly next doors floor level is level to the next ones ceiling which continues most of the way down the road and the bungalows are about 11 to 12 metres in length,
    There is approx a 1 metre gap between the side in question to the boundary fence,
    Approx a further 4 metre gap to the side of the house on the neighbours side ( the area applied for planning permission),
     
    The application is to build on that 4 x 11/12 metre strip right up to the boundary fence and along with a single story extension with an apex roof, so at it`s highest point it`s the equivilent of a two story building,
    The building will have numerous windows along the side with a view of approx 1 metre away into the windows of the property next door( including the aforementioned bedroom).
     
    So in effect the objection is about losing any privacy etc on one side of the building.
     
    No my parents aren`t being `petty`, the neighbours are thoroughly unpleasant( see posts above), they speak to nobody on that road and as a result nobody bothers with them any more.
     
    With some of the comments I`m getting the impression people are suggesting employee`s involved in this procedure act with 100% integrity at all times every time am I right ?
     


    hi mate, sorry i didnt mean to make it sound like i thought your parents were being petty,  i just ment it can be very emotional (which it is)  and upsetting for people, who dont want to see things change.  and i can fully understand that
     
    what aspect are the properties on mate?  ie, if you were stood in your parents house looking out towards the neighbours, what direction are you facing.
     
    are the neighbours up or down the hill?  im presuming that they are up the hill?  if their floor level is about your parents ceiling level as it stands then a side extension, would leave the windows above the roof of your parents house surely? 
     
    are the gardens and land to the side steeply sloped, or built with retaining walls?
     
    actually mate, go on the councils website, and find the application and the drawings, and post up or send me a link to it.  Its on the public access part of the council website. then i can see the plans and offer advice much more easily.
     
    With it being on a hill, overshadowing/loss of light as kitty mentioned becomes more difficult to fight, because such a steep hill would mean large amounts of overshadowing was a common feature to the houses on that road.
     
    there shouldnt however be a situation where an extension is permitted right up to the boundary which has windows in it, as that would increase overlooking and would result in a loss of privacy (something that is set out in the guidelines)  normally those windows would have to be obscure and non opening/top opener.  particularly if it was on a wall directly facing another window
     
    planning decisions can often be very strange, and i have fought cases and lost appeals even though i have been able to show developments almost exactly the same.  often the decisions dont seem to all be in keeping, or particularly fair, but its one of those things, and you have to work with the system as it is, and play the game how it is played.  rightly or wrongly thats how it is!
     
    were an individual case officer to have put forward plans with a recommendation for approval on a case that was totally unsuitable, it would have been questioned by the rest of the committe.  While im not saying that applications are never swayed by the case officer, it would only be marginal cases, and for details not whole schemes.  whole planning committees have been and can be manipulated, but not by an individual and not with regards a house extension.
     
    from what you have said, i cant see anything that immediatly suggests that it shouldnt have been approved, i have drawn up and had similar things approved with several different councils.  The thing i would be looking at were i them, would be windows and the position, and attatched conditions.  Indeed windows rather than the scheme would have been what i would have advised them to object to, if its as i think from your description
     
    find me the link to the plans on the council website, and ill take a look and advise from there, hav ing seem exactly what it is
     
     
    #19
    H20
    Pro-Member
    • Total Posts : 11331
    • Reward points: 6705
    • Joined: 2004/06/23 12:12:31
    • Location: New York, Paris, Milan, Manchester.
    • Status: offline
    Re:Anyone know about `Planning permission/departments` and related stuff. 2009/07/29 09:35:49 (permalink)
    0
    Cheers Daz and no worries mate .
     
    I`ll mail you the map off google for now and I`ll see what I can dig up with the plans etc.
     
    Ps, if I give you their address you better not be going around and terrorizing them lol.

    Look after your body,it is the greatest thing you will EVER own----Bazil Baines

    Dodging the rain and bullets since 1966.
    #20
    Page: 12 > Showing page 1 of 2
    Jump to:
    ©2018 All content is copyright of MuscleTalk.co.uk and its use elsewhere is prohibited.
    (posting guidelines | privacy | advertise | earnings disclaimer | contact us | supported by)
    © 2018 APG vNext Commercial Version 5.5