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Anyone used bulkpowders?

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tom1234
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2005/08/03 12:13:06 (permalink)
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Anyone used bulkpowders?

Just seen their website www.bulkpowders.co.uk and wanted to know if they are a safe and reputable company?

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    mad_cereal_lover
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    RE: Anyone used bulkpowders? 2005/08/03 13:12:36 (permalink)
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    They are owned and run I believe by the same people that run cheapuksupplements.co.uk which have always provided quick, cheap and reliable service to myself and others, so I would have to say they are likely to be a safe and reputable company.

    mcl

    ORIGINAL: tom1234

    Just seen their website www.bulkpowders.co.uk and wanted to know if they are a safe and reputable company?


    galtonator
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    RE: Anyone used bulkpowders? 2005/08/03 14:58:47 (permalink)
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    i have used cheapuksupps before and they hve great sevice so i would imagine that bulk powders are the same
    Da Vinci
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    RE: Anyone used bulkpowders? 2005/08/03 15:35:15 (permalink)
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    I used bulkpowders on their opening day (i think). Got my order a few days later.

    Great customer service too.
    insaned
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    RE: Anyone used bulkpowders? 2005/12/23 20:28:59 (permalink)
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    Not recommended

    a close friend of mine ordered from them, and there has been a week with no order, no tracking number, no response to 3 e-mails! Only one e-mail was replyed adn was to assure that he would receive the order before xmas and that day elliot would mail him with the tracking nº!

    Not recomended from I've see with my firend!
    CheapUKSupplements
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    RE: Anyone used bulkpowders? 2005/12/23 22:40:41 (permalink)
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    ORIGINAL: insaned

    Not recommended

    a close friend of mine ordered from them, and there has been a week with no order, no tracking number, no response to 3 e-mails! Only one e-mail was replyed adn was to assure that he would receive the order before xmas and that day elliot would mail him with the tracking nº!

    Not recomended from I've see with my firend!


    Ok - i've looked into this because replying to emails is a top priority for us... many people are wary of ordering over the internet so by providing a fast efficient email service we can help put a customer at ease...

    We have received 2 emails from your friend... the first replied to very quickly informing him of the situation and reassuring him that his order had been sent.

    The second email was received today at approx 3pm and unfortunately was not replied to before i left the office, the sheer volume of emails we have means we cant always reply within 2 hours but 95% of the time we will and a lot of the time even quicker.

    I've just checked the email and seen your friend has mailed again only 5 hours later (which incidentally i have replied too and informed him of the situation). I think most will agree that 6 hours response time is not that bad, especially at 9pm on a Friday and only 2 days before Chirstmas when a lot of internet sites will have long stopped replying to emails etc...

    Your friend has now been informed of the tracking number issue now so hopefuly he is happy. I think the fact the package is going to Portugal and with it being Christmas (couriers are very busy at this time of year) may be the reason why he doesnt have his package yet... but hopefuly he will soon.

    Sorry if that appears aggressive, that is not my aim.. i just wanted to clear a few things up in our defence.

    Have a great Christmas.
    post edited by CHUKS - 2005/12/23 23:57:51

    Fina
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    RE: Anyone used bulkpowders? 2005/12/23 22:44:13 (permalink)
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    ordered once and will do again - excellent service and prices

    and a weeks wait when posting to Greece and you're complaining? lol
    Fina
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    RE: Anyone used bulkpowders? 2005/12/23 22:46:26 (permalink)
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    oh....do wish you'd hurry up and get the maltodextrin in stock tho bro !!
    Valhalla
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    RE: Anyone used bulkpowders? 2005/12/23 22:51:38 (permalink)
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    Bulkpowders Rock!!!

    Get all my Whey from them these days, also got some yummy flavor systems, green tea, taurine the lot!!! Excellent prices and great service.. One time I got a free protein bar chucked in too.. WAHEY. (cough) again (cough) next order (cough) CHUKS

    I am Ripper... Tearer... Slasher... Gouger. I am the Teeth in the Darkness, the Talons in the Night. Mine is Strength... and Lust... and Power!
    andyk
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    RE: Anyone used bulkpowders? 2005/12/23 23:51:06 (permalink)
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    NOW THATS GOOD CUSTOMER SERVICE !! CHUKS
    insaned
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    RE: Anyone used bulkpowders? 2005/12/23 23:56:02 (permalink)
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    ORIGINAL: CHUKS


    ORIGINAL: insaned

    Not recommended

    a close friend of mine ordered from them, and there has been a week with no order, no tracking number, no response to 3 e-mails! Only one e-mail was replyed adn was to assure that he would receive the order before xmas and that day elliot would mail him with the tracking nº!

    Not recomended from I've see with my firend!


    Ok - i've looked into this because replying to emails is a top priority for us... many people are wary of ordering over the internet so by providing a fast efficient email service we can help put a customer at ease...

    We have received 2 emails from your friend... the first replied to very quickly informing him of the situation and reassuring him that his order had been sent.

    The second email was received today at approx 3pm and unfortunately was not replied to before i left the office, the sheer volume of emails we have means we cant always reply within 2 hours but 95% of the time we will and a lot of the time even quicker.

    I've just checked the email and seen your friend has mailed again only 5 hours later (which incidentally i have replied too and informed him of the situation). I think most will agree that 6 hours response time is not that bad, especially at 9pm on a Friday and only 2 days before Chirstmas when a lot of internet sites will have long stopped replying to emails etc...

    Your friend has now been informed of the tracking number issue now so hopefuly he is happy. I think the fact the package is going to Greece and with it being Christmas (couriers are very busy at this time of year) may be the reason why he doesnt have his package yet... but hopefuly he will soon.

    Sorry if that appears aggressive, that is not my aim.. i just wanted to clear a few things up in our defence.

    Have a great Christmas.



    Well, I'm not flaming the store, I'm just telling that the things didn't run very nicelly!
    I mean comon' I've ordered from florida during the last big hurrycane and i reiceived the stuff in a week! That's working hard for the company name! Beeing xmas we all know that everything is slower, but was you that said that will email sending the tracking number that same day! And 3 days later he still don't have the tracking nº!
    I phoned him right now, and checked that he sent 4 e-mails totally! The first one inquiring for the order, the second was a response for your quick response to the e-mail, the 3rd was the next day reminding you that he espected yerterday the e-mail with the tracking Nº, adn the fourth was today morning!

    And for mentioning, this guy is from PORTUGAL not greece!!!

    If you guys did everything that you could is fine, and if I seemed in my other post too harsh i give my apologies, but as a client is not aceptablle in any circunstance of low force like xmas say that you would send the tracking number that day and he don't hear any news from you in 3 days!
    The clients rely mutch on word and honer, do not forget that you have his money and he don't even got the tracking number!

    I haven't worked with you guys, but worked for long time with the old black star labs and truprotein and bulknutrition in US, and they always provided 100% efficiency! For years only bulknutrition only failed once, and was for a huge order because he had to contact the supplier!

    It's nice to have a company like you guys started working in europe, and hope you improvove more and can lower more the prices, but for sure you realize that this kind of stuff put you down more than up! Even if the fault isn't yours, for sure isn't from the client.
    CheapUKSupplements
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    RE: Anyone used bulkpowders? 2005/12/24 00:00:10 (permalink)
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    ORIGINAL: Fina

    oh....do wish you'd hurry up and get the maltodextrin in stock tho bro !!



    So do i!! We are just waiting on this warehouse move, everything was in place to go, now its been delayed til the new year! We cant get it in until we're in this new place as we simply dont have space! When we're there we'll get it ordered along with the whey isolate and casein and all will be good!

    CheapUKSupplements
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    RE: Anyone used bulkpowders? 2005/12/24 00:02:03 (permalink)
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    ORIGINAL: 3-style

    Bulkpowders Rock!!!

    Get all my Whey from them these days, also got some yummy flavor systems, green tea, taurine the lot!!! Excellent prices and great service.. One time I got a free protein bar chucked in too.. WAHEY. (cough) again (cough) next order (cough) CHUKS


    Haha, glad your happy mate, our warehosue guy must have been feeling generous! I'm sure we can get something in with your next order, mention it in the order notes!

    CheapUKSupplements
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    RE: Anyone used bulkpowders? 2005/12/24 00:02:37 (permalink)
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    ORIGINAL: andyk

    NOW THATS GOOD CUSTOMER SERVICE !! CHUKS


    Thanks mate, suppose you're after a protein bar too lol.

    Stone
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    RE: Anyone used bulkpowders? 2005/12/24 00:05:08 (permalink)
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    i recommend them, top service my way anyhow.

    Hazard a touch of narcissism without shame.
    There is no room for junk food in any diet whatsoever, leave the junk in the bin.
    stavross
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    RE: Anyone used bulkpowders? 2005/12/24 00:12:13 (permalink)
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    I would reccomend www.cheapuksupplements.com anyday of the week. They have replyed to my emails quickly everytime even on a sunday and even when i have emailed asking trivial questions about products.

    Allways get my stuff quick from them too.

    Just wish they would sell superdrol for the same price as MD2

    stavross
    CheapUKSupplements
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    RE: Anyone used bulkpowders? 2005/12/24 00:12:16 (permalink)
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    And for mentioning, this guy is from PORTUGAL not greece!!


    Aaaah my bad, sorry been a long old day!

    It's nice to have a company like you guys started working in europe, and hope you improve more and can lower more the prices, but for sure you realize that this kind of stuff put you down more than up! Even if the fault isn't yours, for sure isn't from the client


    Understood, it certainly isnt your friends fault and thats not what i was getting at at all, i can see 100% why he is upset. I just wanted to get it on record that his emails have been replied to in good time and that his order has been dispatched.

    Hopefuly it will be with him very soon, i'll be in touch with Parcelforce on Wednesday until then im afraid i cant even hurry them up!

    Thanks!

    CheapUKSupplements
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    RE: Anyone used bulkpowders? 2005/12/24 00:14:38 (permalink)
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    ORIGINAL: Stone

    i recommend them, top service my way anyhow.


    Thanks mate, glad your happy!

    CheapUKSupplements
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    RE: Anyone used bulkpowders? 2005/12/24 00:17:47 (permalink)
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    ORIGINAL: stavross


    I would reccomend www.cheapuksupplements.com anyday of the week. They have replyed to my emails quickly everytime even on a sunday and even when i have emailed asking trivial questions about products.

    Allways get my stuff quick from them too.

    Just wish they would sell superdrol for the same price as MD2

    Thanks to you also, hmm i wish we could sell it at that price also! We'll be all out in a week or two and we wont be restocking!

    stavross


    insaned
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    RE: Anyone used bulkpowders? 2005/12/24 00:40:31 (permalink)
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    ORIGINAL: CHUKS

    And for mentioning, this guy is from PORTUGAL not greece!!


    Aaaah my bad, sorry been a long old day!

    It's nice to have a company like you guys started working in europe, and hope you improve more and can lower more the prices, but for sure you realize that this kind of stuff put you down more than up! Even if the fault isn't yours, for sure isn't from the client


    Understood, it certainly isnt your friends fault and thats not what i was getting at at all, i can see 100% why he is upset. I just wanted to get it on record that his emails have been replied to in good time and that his order has been dispatched.

    Hopefuly it will be with him very soon, i'll be in touch with Parcelforce on Wednesday until then im afraid i cant even hurry them up!

    Thanks!


    Well I'm sure things will straight out!
    If he likes your whey, I'm sure that he will make his monthly orders!

    Hope you guys improve a bit your service, because we all need in Europe a good and strong bulk supplier!


    Have a nice xmas.


    BUMP for BULKPOWDERS


    ps- do you guys ever thought on getting hydrolysed whey(high hydrolosis)? It's nice stuff for PWO.
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