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Ebay annoyance

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The Kid
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2008/05/15 20:31:39 (permalink)

Ebay annoyance

I use ebay a fair bit.
Usually 95% to buy the rest selling.

What annoys me is when you buy something. If you pay on time
the seller should leave feedback on their opinion of you as a purchaser.
Then dispatch the product
However many wait to post feedback until you have made a comment
on the purchase.

For me this is wrong and undermines the whole process of feedback.
As an example the last dozen purchases I have made, I have not posted
feedback until I had received feedback about my prompt payment.
I have had 2 emails "please leave feedback and I will do the same for
you". The rest have not bothered.
I know if I post positive feedback tonight all 12 would do the same

Sounds petty I know but is it only me this bugs

Regards
Martin
#1

11 Replies Related Threads

    Mobster
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    RE: Ebay annoyance 2008/05/15 20:39:19 (permalink)
    That's not how it should be. If you did that and it never turned up or there was some problem then the feedback would mean bugger all. The simple fact that you bid or paid for something hardly makes you great and worthy of positive feedback no more than a seller being capable of making a listing - ie: selling you an item.

     
    #2
    Squill
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    RE: Ebay annoyance 2008/05/15 20:46:30 (permalink)
    Sellers can no longer leave buyers neg feedback...

    "The main side effects of steroids is greatness!"          
    #3
    bobhail
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    RE: Ebay annoyance 2008/05/15 20:48:30 (permalink)
    Completely agree with The Kid. It also does my head in, i paid before they despatched so they should leave feedback first. I purchased something before christmas which was nothing like the description so i left negative feedback. The seller then left me negative feedback in retaliation and said i should of contacted him first before leaving the feedback - Bollox if something can not be provided correct first time then negative feedback will be left
    #4
    The Kid
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    RE: Ebay annoyance 2008/05/15 20:50:56 (permalink)
    ORIGINAL: Mobster

    That's not how it should be. If you did that and it never turned up or there was some problem then the feedback would mean bugger all. The simple fact that you bid or paid for something hardly makes you great and worthy of positive feedback no more than a seller being capable of making a listing - ie: selling you an item.


    I fundementally disagree with this, or you have not understood my post.
    As a seller I can be critiscised in a number of ways Quality of the product, description, postage speed.

    As a buyer I either pay or dont, If I pay promptly it is a postive experience
    if i mess people around its not

    Feedback should follow accordingly
    post edited by The Kid - 2008/05/15 20:54:04

    Regards
    Martin
    #5
    Mobster
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    RE: Ebay annoyance 2008/05/15 21:07:46 (permalink)
    Payment is not the only annoyance you can provide as a seller. If you are not sure about this feel free to review negative feedbacks on other buyers and sellers. One example: items returned due to incorrect addresses etc provided by a buyer.

    Bobhail is also patently incorrect - of course you paid before dispatch... there's no COD unless you get it dropped off or go round to pick it up. You are hardly a great customer just a normal sensible one.

    The bigger issue seems to be this expectation, almost a demand, in which your complaint seems to imply it needs to be done asap - before sending. Why? Most eBay sellers have jobs etc and so are out at work. I've made several hundred sales via the company and around 30 or so personally - I don't care one way or another in what order the feedback is left, how soon and so on. And if I am sent a reminder I will take my own sweet time.

    The eBay feedback system is now nothing like the founder of eBay intended and posts like the two I've mentioned are prime examples. What it should do and occasionally still does is show good service, prompt payment and so on but there have been posts on here buy what might be called professional private sellers who are long term MT members who were quite upset over a few negative feedbacks. Perhaps 3 in a 1000 or so. Hardly worth worrying over - you aren't gonna make everyone happy just deal with it.

     
    #6
    The Kid
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    RE: Ebay annoyance 2008/05/15 21:14:43 (permalink)
    Mobster

    I agree with you the feedback system is seriously devalued. However those
    who seriously trade see it like the holy grail. As a purchser it does not bother
    me, what does is 3 weeks after the buyer has had my money. He prompts
    me to leave feedback before he does.
    It does not keep me up at night, its just not playing the game in my eyes

    Regards
    Martin
    #7
    Mobster
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    RE: Ebay annoyance 2008/05/15 21:22:56 (permalink)
    3 weeks? He's taking the bloody piss. I was talking about a few days. Leave nothing.

     
    #8
    Bodybuilding Warehouse
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    RE: Ebay annoyance 2008/05/15 21:39:52 (permalink)
    ORIGINAL: The Kid

    I use ebay a fair bit.
    Usually 95% to buy the rest selling.

    What annoys me is when you buy something. If you pay on time
    the seller should leave feedback on their opinion of you as a purchaser.
    Then dispatch the product
    However many wait to post feedback until you have made a comment
    on the purchase.

    For me this is wrong and undermines the whole process of feedback.
    As an example the last dozen purchases I have made, I have not posted
    feedback until I had received feedback about my prompt payment.
    I have had 2 emails "please leave feedback and I will do the same for
    you". The rest have not bothered.
    I know if I post positive feedback tonight all 12 would do the same

    Sounds petty I know but is it only me this bugs

    Most powersellers have their feedback set to "automatic". They get too many sales to do it manually.

    Also, for the seller, the transaction doesn't end when you've paid - you might try to claim it back off PayPal later, and pretend it didn't arrive. This is very common, and the principle reason why sellers send things via recorded delivery. It costs more money to send via recorded, and the packets just get treated like normal 1st class, but it means the seller can fight a PayPal investigation.

    It's worth noting that whilst only 0.03% (1 in 3,300) packets ever go missing according to Royal Mail's own statistics, most sellers find far more people claim the item didn't turn up and try to claim it back. There are bad buyers, as well as bad sellers on eBay, and it's only fair sellers can tell other sellers about it imo by giving them poor feedback. Whilst some sellers abuse this ability, most are very, very fair because they want a return customer. On the whole, most sellers will only give you back feedback if you mess them around and either have unrealistic expectations (Saturday delivery complaints), or try to charge back packages they know arrived because they can prove it from their courier service.

    Sadly, some sad twats out there mess up things for honest buyers...
    post edited by ThaiFighter - 2008/05/15 22:39:29

    Bodybuilding Warehouse
    #9
    ziggy
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    RE: Ebay annoyance 2008/05/15 21:47:19 (permalink)
    As squill mentioned, ebay have changed their rules. From May, sellers will no longer be able to leave negative or neutral Feedback for buyers to prevent sellers leaving retaliatory feedback because a buyer was unhappy with the goods.
    See this link http://pages.ebay.com/services/forum/new.html

    Personally i think this is a good thing. The only problem with it is that sellers will no longer bother leaving positive feedback. I dont think the positive feedback is important. Its the negative feedbacks that will be usefull :)
    post edited by ziggy - 2008/05/15 21:48:51
    #10
    The Kid
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    RE: Ebay annoyance 2008/05/15 21:56:51 (permalink)
    I had an instance like this.
    I ordered a product, the delivery was missing an item.
    Played it fair emailed him once, went on holiday for a week
    came back no repsonse. Emailed him again and gave him a timeframe
    to respond. No repsonse lodged a claim with Paypal and "negged" him
    An hour later I got "non paying bidder avoid"
    Absolutely furious. I won the claim with Paypal and got a full refund though

    Regards
    Martin
    #11
    Bodybuilding Warehouse
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    RE: Ebay annoyance 2008/05/15 22:43:54 (permalink)

    ORIGINAL: ziggy

    As squill mentioned, ebay have changed their rules. From May, sellers will no longer be able to leave negative or neutral Feedback for buyers to prevent sellers leaving retaliatory feedback because a buyer was unhappy with the goods.
    See this link http://pages.ebay.com/services/forum/new.html

    Personally i think this is a good thing. The only problem with it is that sellers will no longer bother leaving positive feedback. I dont think the positive feedback is important. Its the negative feedbacks that will be usefull :)

    This is a bad thing.

    How do sellers warn other sellers about buyers who rip them off?

    Tons of buyers try to make false charge back claims against sellers everyday. It's unfair that sellers can't warn each other to avoid people like this, and that cheap con-artists can't be punished for trying to rip off someone who is just trying to earn a decent living.

    Imo, knowing many powersellers, i'd say that buyer fraud is more common on eBay than seller fraud...sad to say.

    It's also worth noting, many powersellers aren't "big businesses" - most are just little 1, 2 or 3 people operations...that might make massive turnovers, but run on very slim net margins due to the massive cost of eBay fees and PayPal fees.

    Bodybuilding Warehouse
    #12
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