Fraud on my current account
I recently sent for my current account card as it had been damaged. Now, they say 5-7 working days or whatever the standard quote is.
Anyway, it's been over 3 weeks and i do not have it. I'm thinking this is taking the mickey. However, i still never made the time to ring up as i had been really busy with my best mate's wedding and other stuff happening.
I get my bank statement this week and to my shock and horror, there were a plethora of transactions that i didn't recognise.
Also, I only had Â£400 in my Cur Acc, and apparently a large sum of money was paid in by lord knows whom and thereafter cash transactions have been made, shopping sprees etc.
At this point, i'm rather livid, ring my bank and demand to know what the hell is going on. I tell them i don't have a bloody clue what's been happening on my account, and i have nver received the card or made any of these transactions. Then the advisor has the cheek to accuse me of being negligent.
She said you must have received the card and pin through the post and got complacent. My BP rising
I then let her mind become aware of all the other possibilities that could exist: Someone swiped the mail, knows my details etc etc
I ask to speak to her manager and get her to apologise to me. Manager goes we will look into this.
Anybody ever have this happen to them?
Will this affect my credit rating etc?
post edited by GudFella - 2006/07/11 11:47:27