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Hewlett Packard moving to India

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BigDaddy
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2005/07/28 09:59:25 (permalink)
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Hewlett Packard moving to India

Hewlett Packard Technical Support is moving to India in the next few weeks/months.

BigDaddy could be unemployed. They tell us that we will not loose our jobs, they will find other work for us to do...ha...there so many of us but, i don't know what there going to have us all doing.

They say they have no great detail on how much, when and what teams will be going first, heard rumours that my team will be the first to go. I am a member of the HP Mono (Black&White) Printer Support.

jobcentreonline it is then...lol

I see my body as an instrument, rather than an ornament.


#1

27 Replies Related Threads

    TooSmall
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    RE: Hewlett Packard moving to India 2005/07/28 10:22:02 (permalink)
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    If they are moving to india to cut costs why are they gonna keep you lot employed???????

    Get job hunting imo, sorry to hear that and good luck.

    Oh btw your buddy in colour dept never could sort my printer out, but it suddenly 'self cured'.

    Thanks for your help on that one BD

    Forget Elvis, Arnie is the king.

    #2
    BigDaddy
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    RE: Hewlett Packard moving to India 2005/07/28 10:30:12 (permalink)
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    Don't know what the story is, they say we are going to keep are jobs???? Don't know how.

    Sorry that guy couldn't help ya, glad it sorted now but and thanks

    I see my body as an instrument, rather than an ornament.


    #3
    vikingraider1
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    RE: Hewlett Packard moving to India 2005/07/28 10:43:58 (permalink)
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    I gaurentee that they will be back over here shortly. A few companies have brought their IT support back over to England and Ireland because of the language problem or the lack of technical knowledge that is available in India at the moment. It seems that people do not possess both in abundance and you either get a person who speaks great English but is technically clueless or vice versa.
    #4
    BigDaddy
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    RE: Hewlett Packard moving to India 2005/07/28 10:51:32 (permalink)
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    That is true vikingraider1
    I know that Dell moved there Tech Support over to India but within a short time was back again.

    I will hopefully have a different job before they decide to come back

    I see my body as an instrument, rather than an ornament.


    #5
    Adam K
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    RE: Hewlett Packard moving to India 2005/07/28 10:54:21 (permalink)
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    indian call centres are useless.

    deviate from any of the questions they have written down on their cue sheet, and you baffle them beyond belief.
    #6
    Sultan
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    RE: Hewlett Packard moving to India 2005/07/28 10:58:16 (permalink)
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    The problem is not with the language as alot of them can speak good english and in some cases better than some of the call centre staff i have spoken to. The problem that was picked up by the first few large corporates was that of the British attitude.

    We don't like to see business moving out of the country and still take our money.
    We have a totaly different view to customer care.We are flexible and will give more away to retain the customer such as ex gratia payments.
    The mumbai call centres for example had a very bad name (and 3g in particular) for being inflexible to the point that even if they were blatantly wrong they would not bend to please and retain the customer.

    Sultan
    #7
    Sultan
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    RE: Hewlett Packard moving to India 2005/07/28 10:59:31 (permalink)
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    Oh and alot of the companies do it to cut costs before they post the accounts.

    Less cost against revenue and you have a healthy looking set of accounts to sell share prices against.

    Sultan
    #8
    vikingraider1
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    RE: Hewlett Packard moving to India 2005/07/28 11:23:30 (permalink)
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    I recently saw a documentary about India and it reckoned that Pharmactucal companies exloited the technical know how of India to the limit and made great profits. For instance a Pharmactucal researcher in the US was paid around $3000 a month whereas in India they were paid around $25 a month. Companies were falling over each other to invest.
    #9
    cu3ed
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    RE: Hewlett Packard moving to India 2005/07/28 12:40:49 (permalink)
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    Amazon have done the same thing and have lots alot of profit, people started realising that they didnt read english to good.

    Hence how i two ipods for the price of one
    #10
    DaveR
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    RE: Hewlett Packard moving to India 2005/07/28 13:04:31 (permalink)
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    BigDaddy!

    What about Dell and EMC.

    I know they have a lot of support resources over there.

    I dont know if EMC has any in the North but I would check if you wanted.

    Also if EMC interested you I could pass on a mail address where your CV would be looked at.

    DaveR
    #11
    Keyser Sozay
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    RE: Hewlett Packard moving to India 2005/07/28 13:07:02 (permalink)
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    As the Brits say,

    "You pays yer money, ya takes yer choice".

    I get freebiey banking with Abbey - whose call centres are Indian. (not had any bad experiences with them - perhaps they read my Indian surname and decided to be nice to me!!???!!) but if I banked with Coutts, paying 3 figures a month in bank charges, you can bet I'd be speaking to a guy with an Oxfordshire accent..

    Viking is correct, the older a child becomes, the more mutually exclusive multilingualism and computer skills become to gain. You often find that, in monolingual nations, language grads are overwhelmingly female, tech grads correspondingly male - make of that what you wish.

    KS


    #12
    BigDaddy
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    RE: Hewlett Packard moving to India 2005/07/28 13:15:41 (permalink)
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    Thank You Dave R,
    I have heard that Dell was being fizzled out AGAIN, Who is EMC? I haven't heard of them.

    Thanks

    I see my body as an instrument, rather than an ornament.


    #13
    DaveR
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    RE: Hewlett Packard moving to India 2005/07/28 13:22:17 (permalink)
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    www.emc.com

    Large storage vendor.

    Based in Cork
    #14
    BigDaddy
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    RE: Hewlett Packard moving to India 2005/07/28 13:34:17 (permalink)
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    Thanks Dave R, will have a look at that now

    I see my body as an instrument, rather than an ornament.


    #15
    DaveR
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    RE: Hewlett Packard moving to India 2005/07/28 13:36:22 (permalink)
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    Just remembered,

    DELL are outsourcing to Unysis at present, so I am told.

    Check your mail.

    Might help might be a bum steer.

    Shy bairns get nowt!

    DaveR

    #16
    scottishstu
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    RE: Hewlett Packard moving to India 2005/07/28 13:38:36 (permalink)
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    i get fed up with call centres in India, my mastercard call centre is in India,

    i asked one day r u near falkirk , scotland, On No we r in india.

    I have to repeat everyhing I say and teach them their job, I have complained often about the lack of understanding.
    post edited by scottishstu - 2005/07/28 13:39:31
    #17
    BigDaddy
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    RE: Hewlett Packard moving to India 2005/07/28 13:53:14 (permalink)
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    Got that mail Dave, Having a look through it now

    Thanks

    I see my body as an instrument, rather than an ornament.


    #18
    jess1eb
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    RE: Hewlett Packard moving to India 2005/07/28 14:05:34 (permalink)
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    Dells credit control are still in India, the worst thing is theres a time delay on the phone line which is so anoying... in the end I just paid them to stop them ringing me!
    #19
    rooker7
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    RE: Hewlett Packard moving to India 2005/07/28 14:16:41 (permalink)
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    Unlucky mate, i read an article in Computer Weekly about this yesterday, cutting 10% of the workforce apparently so 14,500 jobs in total
    #20
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