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Helpful ReplyMy Computer has been Sabotaged!

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Floydy
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2015/01/18 14:51:20 (permalink)
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My Computer has been Sabotaged!

On Friday I was horrified to find that my PC has been hacked into by a virus called Cryptowall. This has caused all my files and folders to be encrypted, freeze and be turned into a gobbledegook language. Now I'm no techno wizard but I have looked into this further via Google and this is extremely serious - in fact it's the worst virus which can affect a personal device, tablet, laptop or even a phone.
 
I could lose everything here. I have a music collection which I have painstakingly transferred to MP3 of almost 7000 albums, the lists of which are a lifetime's work - a collection of 35 years. I will lose all my family photographs and details of my bank account. My external 2TB hard drive is also affected (where my music is stored). I cannot play, record or copy any music on my computer also or use a memory stick. The internet is the only thing which isn't affected. 
 
To cure this thing, I got a message saying it can be decrypted if I send them E500 by next week (via BitCoin). I have been advised NOT to do this. For one thing I can't afford it and it simply encourages and feeds these b'stards (who are probably in Russia) to continue hacking people's computers.
 
It is not a simple procedure to carry out a system restore because I need to ensure my files are not lost forever, so I will be contacting a whizz kid in the IT Dept at work tomorrow to ask his advice. Failing that, I have an acquaintance who works at PC World in the Technology Department and I will see him about it. 
 
Has anyone else been affected by this, and what did you do to retrieve your files and get your computer back working normally again? 
 
 
#1
Oldy
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Re: My Computer has been Sabotaged! 2015/01/18 15:18:08 (permalink)
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That will teach you for clicking on links for Tranny porn
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westbelfastguy
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Re: My Computer has been Sabotaged! 2015/01/18 15:32:00 (permalink)
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Have you tried system restoring it back to a point before the virus was downloaded?
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Floydy
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Re: Re: My Computer has been Sabotaged! 2015/01/18 15:33:49 (permalink)
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westbelfastguy
Have you tried system restoring it back to a point before the virus was downloaded?

I have mate but without success, the problem isn't affected.
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westbelfastguy
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Re: Re: My Computer has been Sabotaged! 2015/01/18 15:46:45 (permalink)
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chris182
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Re: 2015/01/18 15:48:12 (permalink)
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Virus will likely be in the registry, pay for a techie geek to fix it. Sounds like it's pretty complex virus
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Floydy
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Re: Re: Re: My Computer has been Sabotaged! 2015/01/18 15:51:22 (permalink)
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westbelfastguy
http://www.enigmasoftware.com/cryptowallransomware-removal/   this may help. 

I looked at this mate, but I have to be entirely sure I can get it fixed without losing any files. Getting my computer back in working order is fine but I'd rather a technical bod did it for me. Thanks anyway :)
#7
Floydy
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Re: Re: 2015/01/18 15:52:10 (permalink)
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chris182
Virus will likely be in the registry, pay for a techie geek to fix it. Sounds like it's pretty complex virus

Very true mate. Hopefully I'll be able to sort this out tomorrow :)
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chris182
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Re: 2015/01/18 16:14:41 (permalink)
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I don't download anything on my laptop, unless it's genuine software and scanned first I won't entertain it.

Wonder how it found its way onto you pc, What's your virus scanner saying? If it's a decent one it should pick it up and tell you what it is
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dazzz
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Re: Re: 2015/01/18 16:14:57 (permalink)
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looking at youtube videos about this it doesnt sound good mate.

The only methods I have seen will cause you to lose everything.

  




 
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chris182
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Re: 2015/01/18 16:18:12 (permalink)
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I see it says crypto wall oops
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Floydy
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Re: Re: 2015/01/18 16:18:32 (permalink)
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chris182
I don't download anything on my laptop, unless it's genuine software and scanned first I won't entertain it.

Wonder how it found its way onto you pc, What's your virus scanner saying? If it's a decent one it should pick it up and tell you what it is

There's all sorts of messages and basically it's an escalating problem connected with the Malware software. I'm not at all technically minded and I don't want to try anything myself.
It brings a strong message though. To back up files. But tell me who does that every time they use their computer?
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dazzz
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Re: Re: 2015/01/18 16:20:59 (permalink)
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Ive lost loads of things in the past from Hard drives etc going tits up, its only the last month or so that ive been backing up music on google play music and pics and documents on Drive

  




 
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Floydy
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Re: Re: Re: 2015/01/18 16:21:33 (permalink)
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dazzz
looking at youtube videos about this it doesnt sound good mate.

The only methods I have seen will cause you to lose everything.

Absolutely mate, even the experts on those sites are at a loss. I'm hoping for the best and trying to remain positive!
#14
silent rep
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Re: Re: 2015/01/18 16:24:44 (permalink)
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Sorry to hear this Floydy  but PC's suck, been through loads...do yaself a favour n get a Mac simples.

Fortes Fortuna Adiuvat
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Floydy
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Re: Re: Re: 2015/01/18 16:25:39 (permalink)
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dazzz
Ive lost loads of things in the past from Hard drives etc going tits up, its only the last month or so that ive been backing up music on google play music and pics and documents on Drive

Yep. Thing is I use my external hard drive to store all my music and because that was still connected to my PC, everything in that is not working.

Dunno why they picked me. I thought they went for large companies and political departments. I'm just an average bloke in the street!
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Floydy
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Re: Re: Re: 2015/01/18 16:27:51 (permalink)
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silent rep
Sorry to hear this Floydy  but PC's suck, been through loads...do yaself a favour n get a Mac simples.

May have to mate but who's to say they can't get hacked?
These people are saying things like "Pay the ransom and we'll release the Hostage!!"
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dazzz
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Re: Re: Re: 2015/01/18 16:28:44 (permalink)
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Floydy
dazzz
Ive lost loads of things in the past from Hard drives etc going tits up, its only the last month or so that ive been backing up music on google play music and pics and documents on Drive

Yep. Thing is I use my external hard drive to store all my music and because that was still connected to my PC, everything in that is not working.

Dunno why they picked me. I thought they went for large companies and political departments. I'm just an average bloke in the street!


A video I just watched said a lot of people are getting it from mallicious adverts on genuine sites

see her from minute 5.27

  




 
#18
chris182
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Re: 2015/01/18 16:36:55 (permalink)
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Cloud storage, I think we have about 100gb and it saves automatically. Dont trust external hard disks I've had two fail
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sillynarbie
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Re: Re: Re: 2015/01/18 16:38:21 (permalink)
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Are cryptowall known to be unethical? As ridiculous as it sounds if you pay the money then most of these places will do as they say and unlock your files! If they are one of the known criminal gangs who are honourable and will release your files for the fee then you should consider it.
#20
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