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Restore data on Hard Drive help

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RedHotF
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2014/12/05 08:01:07 (permalink)

Restore data on Hard Drive help

Hi guys,
 
I was getting repeated warnings on my PC that the hard drive was having a problem. I did a Windows System Image, saving it to an external HDD. I took the desktop to a local computer repair shop and asked them to put in a new HDD and I specifically said I wanted a image of the PC restoring onto the new hard drive (to include programmes, personal settings etc. as well as files and folders).
 
I picked it up yesterday and as he was showing me the desktop I realised there were none of my programmes on there. I said I had wanted a full image, he said he wasn't able to do that as the HDD was faulty...I did think, well if it was so faulty, how did you manage to restore all my personal files and folders? I feel a bit fobbed off and annoyed as there's a few programs I have paid licences for....MS Office being one of them. He said he had installed a copy of MS Office 2007 - but I don't want that, I want my previous copy of Office 2010 Professional Plus. 
 
So anyway, my question is this. Can I just boot the PC as normal and plug in the external HDD with the System Image on it - and then using the Backup and Recovery tool, load the system image on? I presume the system image includes Windows 7 OS and therefore I don't have to do anything else like use Repair Discs etc? In the shop they said that the Windows System Image tool is not all that trustworthy, does anyone have any experience of using it?
 
I paid €155 for this, have I been ripped!  (Exisiting HDD was 1Tb and has been replaced with same size).
 
Any help appreciated, thanks  
#1

6 Replies Related Threads

    Boss Redd
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    Re: Restore data on Hard Drive help 2014/12/05 09:13:02 (permalink)
    SSD FTW

    I do a lot of push ups and sit ups. And I drink plenty of milk.

    #2
    PartyBoy
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    Re: Restore data on Hard Drive help 2014/12/05 10:03:06 (permalink)
    RedHotF
     
     
    So anyway, my question is this. Can I just boot the PC as normal and plug in the external HDD with the System Image on it - and then using the Backup and Recovery tool, load the system image on?

     
     
    Yes, assuming the disc image is not corrupt.
     
    I presume the system image includes Windows 7 OS and therefore I don't have to do anything else like use Repair Discs etc?

     
    Correct
     
    In the shop they said that the Windows System Image tool is not all that trustworthy, does anyone have any experience of using it?

     
    It's fine....as long as the image was created uncorrupted.
     

     
    #3
    PartyBoy
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    Re: Restore data on Hard Drive help 2014/12/05 10:07:20 (permalink)
    When you attempt a full system image recovery first do a new image of the system as it is now. At least you can restore that one if your original image doesn't play ball.
     
    When you attempt the restore, do 'custom installation' to format the new drive before putting your original image on.
     

     
    #4
    PartyBoy
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    Re: Restore data on Hard Drive help 2014/12/05 10:11:05 (permalink)
    RedHotF
    I did think, well if it was so faulty, how did you manage to restore all my personal files and folders?




     
    This is possible. The first thing I do with a drive is failing on a customers pc/laptop is pull the drive out & manually copy all personal folders as these tend to be of upmost importance. If the hard drive is failing, then chances are most of these files will not be written to bad sectors so easily recoverable.
     
     

     
    #5
    The_Lone_Wolf
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    Re: Restore data on Hard Drive help 2014/12/05 11:01:26 (permalink)
    PartyBoy
    RedHotF
    I did think, well if it was so faulty, how did you manage to restore all my personal files and folders?




     
    This is possible. The first thing I do with a drive is failing on a customers pc/laptop is pull the drive out & manually copy all personal folders as these tend to be of upmost importance. If the hard drive is failing, then chances are most of these files will not be written to bad sectors so easily recoverable.
     
     




    Skills!
     
    Manual user data back first is always my first step. 

    Bodybuilding Warehouse Rep.
    #6
    RedHotF
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    Re: Restore data on Hard Drive help 2014/12/05 11:46:51 (permalink)
    Thanks for the help so far, much appreciated..I'm feeling more confident about doing this now. Will have a go with it and report back if I get stuck lol.
    #7
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