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Upgrading mobile 02

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TallJay114
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2008/05/13 19:27:05 (permalink)

Upgrading mobile 02

Hi everyone

I was wondering if anyone could answer my question. I have just upgraded my phone 1 week ago but i don't like the phone LG kf700 and cant get on with it. Does anyone know if I can get the phone swapped by 02? Also is there any exclusions if you can?

Thanks

Darren "Definitely tall, seems to be coming along nicely you crazy gorilla man you"
#1

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    Red Man
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    RE: Upgrading mobile 02 2008/05/13 19:32:07 (permalink)
    Dont quote me but im pretty sure you have a 14 day cooling off period where you can send the phone back for any reason you wish, presuming you are looking for a swap and not a cancellation.
    I got a new phone that i hated, told them it was rubbish and couldnt use it and they said just send it back and we'll swap it for something else. Just be prepared for them to try and haggle you on another deal for the new handest. Stick at your guns and tell them what you want...
    post edited by Red Man - 2008/05/13 19:33:14

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    #2
    Mashburn
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    RE: Upgrading mobile 02 2008/05/14 07:26:31 (permalink)
    Yes. I've just recently returned an upgrade that i didnt like.

    You get 14 days to send it back.

    They didnt argue or even ask why i wanted to return it.


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    CoNs
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    RE: Upgrading mobile 02 2008/05/14 07:45:10 (permalink)
    Try get the new Samsung, looks mint

    but as above, 14 days cooling, o2 are usually quite good with sorting out replacements etc

    my dad cracked his screen pressing against it ( touchscreen ), phoned o2 and they send a new one, and he just stuck his old on in the box they sent and returned it
    #4
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