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Would you say this a blatant lie from a manager at liesure centre ?

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wee G
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2011/03/16 18:00:36 (permalink)

Would you say this a blatant lie from a manager at liesure centre ?

My wee girl gets "free" private swimming lessons from my freind who is an instructor in another centre, Each wednesday she gets an hour lesson with her mum watching from the side and has been like this for around 6 weeks now.
Today the centre manager stopped them before they left and said that she is not alowed to be taught to swim by anyone who is not a member of her family !!!
I phoned and said So if I cant swim or my mrs cant swim who is supposed to teach her? she said we offer lessons, I said yes at a cost of course So it is a money issue as they see it as they are losing out. she said ther is a ruleing stating that no one outwith the family is allowed to give someone lessons.
My answer was that she and he are both members of the public paying to use a public pool and they dont have any legal reason to stop them as long as me and my mrs have agreed to it (she is there at the time remember)
I asked if she has this ruleing in writing to which she said no....
Question is where do I go with this as I`m not goin to let it be ?????
#1

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    swordfish
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    Re:Would you say this a blatant lie from a manager at liesure centre ? 2011/03/16 18:04:09 (permalink)
    why did they admit to being taught and not just saythey both swimming/messing about?
     
    the only thing i can compare it too is  personal trainer training someone in a gym and charging them for it if they havent got the gyms permission its not alowed
    #2
    wee G
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    Re:Would you say this a blatant lie from a manager at liesure centre ? 2011/03/16 18:14:12 (permalink)
    its pretty obvious that its a lesson and she said its been brought to her attention by a member of staff, and the question isnt whether he is an instructor its whether he`s a family member so your point on the the personal trainer isnt exactly the same though i do see where your coming from with that.
    Also to their knowledge its being done for free so whats the problem ?
    #3
    dirtyvest
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    Re:Would you say this a blatant lie from a manager at liesure centre ? 2011/03/16 18:22:44 (permalink)
    There could also be insurance/liability issues. Anyone coaching/training needs to have cover. The fact that it gazumps them selling their courses to you may well be a factor in their decision.
     
    Ithink you'll find that there is nothing you can do. They have a right to refuse entry. It's annoying but I think you'll find you are unable to force your wishes on this one.
     
    (leisure Centre Duty Manager that I am - what a life I lead LOL)

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    #4
    wee G
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    Re:Would you say this a blatant lie from a manager at liesure centre ? 2011/03/16 18:32:28 (permalink)
    if he was her uncle he wouldnt have insurance cover either so still makes no sense...
    #5
    dirtyvest
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    Re:Would you say this a blatant lie from a manager at liesure centre ? 2011/03/16 18:44:59 (permalink)
    But it also would not be considered as a him 'working' if he was a close family member

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    friedduck
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    Re:Would you say this a blatant lie from a manager at liesure centre ? 2011/03/16 18:47:34 (permalink)
    You sign up to a contract. You have been told there is nothing in writing regarding their claim. So therefore, they are adding another term or condition to your contract. If, in your contract there is nothing stating that they can alter terms as they see fit, then they cannot prevent what they are trying to prevent, and are sailing close to a breach of contract themselves.
    #7
    dirtyvest
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    Re:Would you say this a blatant lie from a manager at liesure centre ? 2011/03/16 18:51:05 (permalink)
    They won't be breaching any contract... it's public liability they'll be argueing.

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    infidel
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    Re:Would you say this a blatant lie from a manager at liesure centre ? 2011/03/16 19:19:27 (permalink)
    dirtyvest

    But it also would not be considered as a him 'working' if he was a close family member

    2
    but surely , if it is a free lesson, then the instructor isn`t "working",
    either?
    #9
    Play
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    Re:Would you say this a blatant lie from a manager at liesure centre ? 2011/03/16 19:22:37 (permalink)
    Why not just say it's her uncle and yr daughter likes to have her mum watch?
    #10
    infidel
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    Re:Would you say this a blatant lie from a manager at liesure centre ? 2011/03/16 19:23:55 (permalink)
    dirtyvest

    They won't be breaching any contract... it's public liability they'll be argueing.


    that makes no sense at all.
    anyone using the building will be covered for public liability, since it is a public place.
    that automatically applies to all public places, and covers visitors and employees,
    without exception.
     
     
    #11
    wee G
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    Re:Would you say this a blatant lie from a manager at liesure centre ? 2011/03/16 20:28:24 (permalink)
    im gona say it her uncle as a next resort anyway, I was just wondering if there is any actual way they can refuse it as it is just now ... seieng as no one is being paid and the two people concerned are just members of the public paying to use a public pool, surely if he wants to show her how to swim while in there then they are doing no wrong
    #12
    kreig
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    Re:Would you say this a blatant lie from a manager at liesure centre ? 2011/03/16 20:33:16 (permalink)
    They reserve the right to refuse you entry to the facility for any reason they fancy, if they really don't want it happening there's nothing you can do.
    #13
    dirtyvest
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    Re:Would you say this a blatant lie from a manager at liesure centre ? 2011/03/16 20:37:02 (permalink)
    But if someone is being coached/instructed by someone outside the employment of the Centre they will be required to have their own insurance etc. Which will all need verifying by the Centre management etc etc. As far as they are concerned, they can't have anyone rocking up to their place to run their own business. And quite simply, for ease of application, there will be no exceptions

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    #14
    essex_chris
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    Re:Would you say this a blatant lie from a manager at liesure centre ? 2011/03/16 20:55:59 (permalink)
    Ask them to confirm what constitutes family, blood relative in immediate family, or otherwise?
     
    Maybe tell them the happy news about the engagement, or just lie. If i was in a public pool having paid teaching a foster child how to swim, or say my cousin, they would have no idea that either were directly part of my family

    Awesome pic, but Tony you're not doing yourself many favours posting up tips on preventing the gag reflex and then a picture of a guy touching his toes - Ak
    #15
    dirtyvest
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    Re:Would you say this a blatant lie from a manager at liesure centre ? 2011/03/16 20:59:38 (permalink)
    Yeah, a lot of it will be them digging their heels in on principle. If someone came up to us here (me, the manager) and explained that their 'brother' was a qualified coach and would be teaching their son to swim/play tennis/cricket etc FOC, I would imagine there would be no problem (until more and more people started turning up related to this person)

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    #16
    ALHADO
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    Re:Would you say this a blatant lie from a manager at liesure centre ? 2011/03/16 21:10:24 (permalink)
    I wouldnt really want someone teaching someone else to swim if it was my pool , especially if it was an employee from another local pool.
     
    Either pay for lessons at the centre or let the woman adopt your daughter.
    #17
    essex_chris
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    Re:Would you say this a blatant lie from a manager at liesure centre ? 2011/03/16 21:11:23 (permalink)
    If a dad takes his daughter to a public pool for a swimming lesson, and then at the same time i take my best mates son to the pool for a lesson - both are free, there is no payment invovlved and neither is running a business.
     
    Why is it any different from an insurance point of view at the pool?
     
    If i went but just to swim would that be covered?

    Awesome pic, but Tony you're not doing yourself many favours posting up tips on preventing the gag reflex and then a picture of a guy touching his toes - Ak
    #18
    dirtyvest
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    Re:Would you say this a blatant lie from a manager at liesure centre ? 2011/03/16 21:18:44 (permalink)
    The difference in insurance may well be that the insurance companies require 'outside coaches' who are not under the Centres employ to have their own insurance cos they won't cough up for someone elses actions who are not a part of the Centre

    Limits, like fear, are often just an illusion: MJ 12/9/09
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    #19
    dirtyvest
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    Re:Would you say this a blatant lie from a manager at liesure centre ? 2011/03/16 21:20:49 (permalink)
    You go to any gym/club. Any coach, PT or instructor who is not directly employed by the company in question has to have their own insurance otherwise they simply are not covered in the event of any 'incident'

    Limits, like fear, are often just an illusion: MJ 12/9/09
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    #20
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