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Yodel Again !

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Dumbat
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2014/11/18 13:24:27 (permalink)

Yodel Again !

So I stayed in to receive my Go Nutrition order.
I had put a note on my door telling the courier to knock LOUDLY.
They simply delivered to next door, not very convenient as the poor guy does a night shift and was woken up.
I wish that the courier service would ensure that their employees could actually understand English before employing them.
I am in no way racist and welcome anyone who wishes to work in our country, this is not a criticism of them just Yodel.
I have complained directly but do not anticipate an answer.
Why do companies insist on using such cheap couriers when there is such a wide choice of excellent ones?
O.K. Rant over. 

Ignorance: Reassuringly Expensive.






#1

5 Replies Related Threads

    kitty
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    Re: Yodel Again ! 2014/11/18 13:30:09 (permalink)
    I think you will find it hard to find a courier company that isn't slated a lot!! I think a lot of it does depend on the drivers designated to your own area. I've had great delivery service from DNP and have 2 main guys who deliver to my house. There's been one time a new driver was on and I had so much hassle simply because he couldn't find my house so reported back address was unknown the first time, the second time he reported I wasn't in so my goods were returned to the sender!! 
     
    Yodel again have been fine apart from once sending my hubbie an email saying they tried to deliver but no one was in. The following day the parcel arrived and it was small enough to fit through the letter box and didn't even need a signature!!
    #2
    The_Lone_Wolf
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    Re: Yodel Again ! 2014/11/18 13:35:56 (permalink)
    I will always select DPD when ordering from GO mate, Yodel have nothing but a bad rap and they've caused me issues too many times too. 

    Bodybuilding Warehouse Rep.
    #3
    Dumbat
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    Re: Yodel Again ! 2014/11/18 13:59:16 (permalink)
    If I can choose I always select DPD, They offer an excellent service.
    I have only read one complaint about them and I wasn`t convinced that the complainant had grasped the idea of the Text update service.
    I used to work in the trade and Know that it is possible to provide a good no hassle service without compromising service.
    "Please Knock Loudly" how difficult is that to comprehend?
    I guess its my age, but good service is worth paying for, bad service reflects badly on the supplement company.

    Ignorance: Reassuringly Expensive.






    #4
    The_Lone_Wolf
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    Re: Yodel Again ! 2014/11/18 14:02:26 (permalink)
    Did you not get the option at the checkout to choose your courier and delivery options? When I purchase from GO, it always offers Yodel or DPD for express delivery. 

    Bodybuilding Warehouse Rep.
    #5
    Dumbat
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    Re: Yodel Again ! 2014/11/18 14:07:40 (permalink)
    No.  I suppose its my fault for buying through their Ebay outlet.
    Life and learn.
    No reflection on Go I have found their products to be excellent.

    Ignorance: Reassuringly Expensive.






    #6
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